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How to Report a Claim for Professional Liability

At Holman Insurance Brokers Ltd. we are firm believers that, where possible, prevention is better than a cure. We understand the sort of disputes that can lead to allegations being made about your advice or service and we do everything we can to minimise our clients' chances of ever needing to make a claim.

What should you do when you learn of an accident, event or circumstance that could give rise to a claim under your insurance policy? An accident or event such a being served with a lawsuit is grounds for reporting a claim. In the case of a lawsuit, there are deadlines that must be met in order to preserve your rights as well as the Insurer’s rights. On the other hand, determining whether a circumstance warrants notice to the insurance company can be more difficult. It is important to realize that depending on the type of policy, notice provisions vary. Factors such as what circumstances were known by whom, when it was known and when the claim was formally reported to the insurance company can have a direct bearing on whether coverage is triggered.

Claims for professional liability insurance can be very complex, so it's important to follow the right procedures. If you have any reason to believe you might need to claim, just follow the simple procedure below, and we'll advise you of the best course of action.

What to do

If any circumstance arises that might lead to a claim, you should:

  • Contact us immediately at (905) 886-5630
  • Forward any correspondence relating to the potential claim  
  • Avoid speaking to the claimant or their representatives, as this could prejudice the outcome